Privacy Policy


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By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.

Privacy Terms – POPIA Compliance

Please read these privacy terms carefully as they apply to your use of the website under the domain name (the “Website”).

  1. The Website
    The Website is operated by Realty Cover Plus. Accordingly, the Website is primarily designed for clients and others persons that are interested in Realty Cover Plus. Given the purpose of the Website, only limited personal data is processed in connection with it, if any. These privacy terms only govern these instances of data processing on the Website.
  2. Data controller and contact details
    Realty Cover Plus of 7Livingstone Street, Fairmount, Johannesburg, South Africa is the data controller of the Website and responsible for its operation.
    For any data protection related comment or question you may have in connection with the Website you can reach us at the physical address indicated above (Attention: Privacy Compliance Officer) or by email at
  3. What personal data do we process?
    As a matter of principle, Realty Cover Plus only processes personal data that you have submitted to us. Typically this data is limited to your name, email address and country of residence, and sometimes also your phone number and postal address.
  4. Metadata
    When you use the Website, we automatically collect metadata about your browsing session such as your browser, the IP address of your computer or device, your internet service provider, the site from which you navigated to the Website, the duration of your visit to the Website and what type of device you are using (e.g. a computer, a smart phone or a tablet and the respective operating system). We also keep a record of the pages that you view during your visit.
    The metadata collected are used to improve the way in which our website operates, for statistical and systems administration purposes (which may include the security of the Website).
  5. Cookies : The Website also uses cookies.
    The use of cookies is governed by a separate policy.
  6. For what purposes do we process your personal data?
    We only process your personal data to enable us to interact with you in accordance with your corresponding request: either, you have submitted your data to us since you want us to contact you in connection with a query etc.; or you have submitted you data to us since you subscribed to our newsletters or other publications.
  7. On what legal basis do we process your personal data?
    The Website processes your personal data based on your consent. You can revoke this consent at any time (see below).
  8. Data recipients
    In connection with the operation of the Website, Realty Cover Plus uses service providers. It is conceivable that such service providers process your personal data in connection with the service provision to us (under the terms of appropriate data processing agreement).
    Depending on the nature of your request, we may also share your personal data with data recipients that would process your data as a data controller in their own right (i.e. not as our data processor).
  9. Cross border transfers
    Service providers we use in connection with the operation of the Website may be located in or have access to your personal data form a “third country”, i.e. a country that is not recognized to possess an adequate level of data protection by the standards of South African law. In these cases, we put appropriate safeguards in place to make the respective cross border data flow lawful.
  10. For how long do we keep your personal data?
    We retain your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements. In connection with newsletter or similar subscription services you have signed up to this for example generally means that we keep your data up and until you notify us that you no longer want to obtain the respective newsletter etc.
  11. Your rights
    To the extent that the Protection of Personal Information Act applies to our processing of your personal data (or other laws that include similar rights), you have several rights, of which we would like to inform you; the right to access your data, the right of data rectification (if your data is inaccurate), the right of erasure (if the retention of your data is no longer necessary in relation to the envisaged purpose of the processing), the right to restrict the data processing (e.g. if you contest the accuracy of your data that we process), the right to data portability and the right to lodge a complaint with the competent supervisory authority. At any time during which your data is processed by us, you can withdraw your consent to the processing by reaching out to Realty Cover Plus and request the data deletion.
  12. Links to external websites and social media channels
    The Website contains links to other websites. Realty Cover Plus is not responsible for the privacy practices of such other websites.
    The Website contains links to the media channels of Realty Cover Plus on social media sites (e.g. Twitter, Facebook YouTube). Typically you will only be able to sign up to the respective Realty Cover Plus channel if you are logged on with your user credentials to the respective social media service. The data processing on such social media sites when you visit the respective media channel of realty Cover Plus is subject to the privacy policies of the respective social media site operator and outside the control of Realty Cover Plus.
    These privacy terms are subject to amendments and changes at any time at Realty Cover Plus’ sole discretion. Accordingly, we suggest that you check these privacy terms periodically for updates.